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How We Handle Your Privacy on magic88

When you open an account with us, your personal information and deposit history stay encrypted and protected.

Data encrypted end-to-endDANA, OVO, GoPay, QRIS secureYour rights explained
magic88 How We Handle Your Privacy on magic88
REACH OUT ANYTIME

Contact Us About Your Privacy

If you have questions about how we handle your data, want to request a copy of your information, or need to update your details, our support team is here to help.

Live Chat Support Open the chat widget in the lobby bottom-right corner. Available 08:00–22:00 Jakarta time, Monday to Sunday. Our team answers privacy questions and data requests same-day.
Email Support Send your privacy request to [email protected] with your account email. We reply within 5 business days. Include your account ID to speed up verification.
Account Settings Log into your account, go to Settings > Privacy & Data, and view or download your personal information directly. Update your contact details there anytime.
HOW WE PROTECT YOU

Data Security and Your Rights on magic88

We encrypt all connections to the magic88 lobby using industry-standard SSL protocols. Your DANA, OVO, GoPay and QRIS transaction details are tokenized before storage, meaning the payment processor holds the real numbers…

Encryption and Storage

SSL encryption protects all lobby traffic. Payment tokens replace real banking details. Your password is hashed; our staff cannot access it even during support.

Account Access Requests

Open Settings > Privacy & Data to download a copy of your profile, activity and payment history instantly. For a formal data export, email [email protected].

Correction and Deletion

Update your name, email or phone in Settings anytime. To delete your account, submit a closure request via chat or email; we process it within 5 business days.

Cookies and Tracking

We use session cookies to keep you logged in and functional cookies to remember your language and chip stack. No tracking pixels sell your data to advertisers.

Third-Party Sharing

Your data is shared only with DANA, OVO, GoPay and QRIS payment processors, our payment fraud service, and where law enforcement requests it on valid legal grounds.

Retention After Closure

After your account closes, we retain your data for 24 months to comply with anti-money-laundering rules, then delete it. You can request earlier deletion where local law permits.

Common Questions About Your Data on magic88

We field questions every week about what happens to your information, how secure deposits are, and how to control your privacy. Below are the ones we hear most often, answered plainly so you know exactly where your data goes and what rights you have.

No. We never sell your account data, deposit history or personal details to advertisers, brokers or third parties. We share information only with DANA, OVO, GoPay and QRIS processors to clear your payments, and with legal authorities only on valid legal grounds.

We retain your data for 24 months after account closure to meet anti-money-laundering and tax rules. After that, we delete it. You can request earlier deletion by contacting support; we honour it where local law permits.

No. We store a token that links to your payment method, not the full account number or routing details. DANA, OVO, GoPay and QRIS hold the real banking data on their own encrypted servers, separate from our lobby.

Yes. Open your account, go to Settings > Privacy & Data and click Download. You get your profile, activity log and payment history as a file. For a formal data export, email [email protected].

Session cookies expire when you log out. Functional cookies remain on your device to remember your language preference and other lobby settings. You can clear them anytime in your browser settings.

Log in, go to Settings > Account Details and edit your name, email or phone number. Changes take effect immediately. For verification questions, our support team at [email protected] can help.

Contact our support team via live chat or email [email protected] right away. Change your password immediately. We investigate all security concerns within 24 hours and notify you of findings.